Terms and Conditions

Welcome to Health LifeGuide LLC. Our website and services offer virtual telehealth solutions, digital prescription services, and more, tailored to meet your needs securely and efficiently.

Use of Service
Our services are intended for individuals seeking mental health support and treatment. By accessing our services, you agree to use them in compliance with all applicable laws and regulations.

Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Health LifeGuide LLC or its content suppliers and is protected by intellectual property laws.

User Responsibilities

You are responsible for providing accurate and complete information, securing your login credentials, and using the services for personal, non-commercial purposes only.

Limitation of Liability

Health LifeGuide LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our services.

Governing Law

These terms are governed by the laws of the jurisdiction in which Health LifeGuide LLC operates, without regard to its conflict of law provisions.

Health LifeGuide LLC Communication Opt-In Terms & ConditionsOpt-In Agreement: By opting in, you agree to receive email and SMS text communications from Health LifeGuide LLC related to updates, promotions, news, and other related content.

Frequency of Communication: The frequency of messages may vary. You will receive messages only as deemed relevant by Health LifeGuide LLC.

Charges: Message and data rates may apply according to your service provider plan.

Opt-Out Option: You can opt out of receiving communications at any time by following the unsubscribe link in emails or replying STOP to SMS messages.

Data Use and Privacy: Your contact details and personal information will be used solely for the purpose of sending you the communications you have consented to. We will not share, sell, or use your information for unrelated purposes without your explicit consent.

Changes to Terms: Health LifeGuide LLC reserves the right to modify these terms at any time. Any changes will be effective immediately upon posting the updated terms on our website.

[email protected].

Acceptance of Terms: By opting into communication from Health LifeGuide LLC, you acknowledge that you have read, understood, and agree to these terms.

Privacy Policy

At Health LifeGuide LLC, we prioritize the privacy and security of our users' personal and health information.

Information Collection
We collect personal and health-related information necessary to provide our services, including name, contact information, medical history, and treatment needs.

Use of Information
Collected information is used to provide and improve our services, process payments, and communicate with you about your care.

Information Sharing
We do not share personal information with third parties except as necessary to provide our services, comply with the law, or protect our rights.

Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or destruction.

User Rights
You have the right to access, correct, or delete your personal information stored with us.

Disclaimers

Health LifeGuide LLC may provide links to other websites. However, we are not responsible for the content, privacy policies, or practices of any third-party sites.

Use at Your Own Risk
All users agree that the access and use of the services and content is at their own risk. The user is responsible for compliance with any local laws applicable to their use of the services.

Emergency Situations: If you are in immediate need of medical attention, please dial 911.

Clinical Inquiries and Privacy: For clinical questions or to submit documents containing personal information, please directly contact Dr. Clara Alvarez and use a HIPAA-compliant Electronic Health Records (EHR) portal.

Additional Charges: Fees may be incurred for professional services that exceed 5 minutes, such as summary reports, medical records review, collaborative work with other healthcare providers or family members, and phone consultations.

HIPAA Compliance Statement

Health LifeGuide LLC is committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality, integrity, and security of protected health information (PHI).

Compliance Measures

We have implemented strict policies and procedures to safeguard PHI, including encryption, access controls, and employee training.

Patient Rights
Under HIPAA, you have rights regarding the use and disclosure of your PHI, including the right to access your information, request amendments, and receive an accounting of disclosures.

Breach Notification
In the unlikely event of a data breach involving PHI, we will notify affected individuals and relevant authorities as required by law.

Contact Information
For questions about our privacy practices or HIPAA compliance, please contact our Privacy Officer at

[email protected].